Distance Activity Instructor

This course is designed to develop globally competent professionals of "distance activity instruction" and networked collaboration, capable of performing with world-class standards...

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6 Months


Beatriz Escobedo
Director of Student Services


Distance Activity Instructor (DAI 101-113)


This course is designed to develop globally competent professionals of “distance activity instruction” and networked collaboration, capable of performing with world-class standards in education, business, government and civil society (social, political and other non-governmental organizations). Its interdisciplinary competency-based curriculum was developed based on the premise that students enrolled will have diverse academic and professional backgrounds. The central theme of the program is a unique proprietary conceptual framework called DAI (Distance Activity Instruction) as a Global Competency.

DAI global competency includes various key skill and knowledge areas related to study plan, instructional methodology and role of the instructor, all placed within a global systems conceptual framework. Being able to perform under DAI standards will give you and your organization a platform for continuous improvement and a clear path towards global competitiveness.

DAI is a second level competency crucial for globally competitive distance activity professionals, requiring previous mastery of DAC competency.


Course Syllabus
Access and review the Syllabus for this course.

DAI 101: Distance Activity Instructor Competency Manuals
Students are exposed right away to basic publications that form the theoretical foundation for this course. This includes a basic manual for Distance Activity Instructor, a guide for certification in this global competency, and the standards of competence that each student must acquire throughout this course.

DAI 102: The Changing Role of Communication: The Emergence of Global Knowledge
It is a fact that the so-called “global village” that has evolved in the world is a direct product of the changing role of communication, powered by e-technologies and the desire of a more inter-connected society to better understand the global system with its many challenges and opportunities. This has generated the emergence of the concept of “global knowledge” as a strategic resource for individuals, organizations, communities and nations. In particular, communications professionals at all levels now have an urgent need to be more multi-cultural and to acquire this global knowledge in order to be effective in performing their critical role within education, business, government and civil society. Since social networks and media resources are now inherently global, successful organizations must adapt or re-invent their strategies and operations be able to use them productively and safely.

This exciting videoconference will address these and other considerations and questions critical to our decision-making and performance. The exceptional invited speaker will review the historical evolution of the “global village” and the urgency of promoting and acquiring a better understanding of the global system (i.e., global knowledge), which has been the mission for 28 years of the International Training Center (ITC) of San Diego and the basic goal of “San Diego Global Knowledge University (www.sdgku,com). He will also address the issues of crises and disasters, emanating more frequently today due to our new global realities, proposing strategies for effective responses and management of these extreme events to minimize disruption of our productive endeavors, saving resources and preventing suffering and deaths.

DAI 103: The E-Organization
The new global economic order created by information technology makes it inevitable that somewhere there will soon be a competitor that will make your current productive activity obsolete. Competition is no longer a product or service oriented phenomenon, it is a war between business approaches and models; irrelevancy is a more dangerous risk than inefficiency. The successful organization must now constantly revisit its foundations and productive philosophy.

This exciting videoconference will present a profile of the new kind of enterprise being generated by information technology’s reshaping of global business and economy activity: the E-organization. As the name suggests, this new model of productive activity is not just about the Internet and the World Wide Web; it is about adopting a new set of electronic and communication resources now called “enterprise” and “learning” software that changes everything about how we do things. The invited speakers will review the most important E-resources now available, the new production-supply chain, the technical, educational and managerial requirements, the concept of the smart office, knowledge generation and engineering via electronic media, and the measurement of “return on productive knowledge.”

DAI 104: The Emerging Global Superhighway
A new generation communications superhighway is being built around the world with faster and smarter capabilities. The continued convergence of technologies (television, computer, telecommunications, etc.), accelerated through new macro-partnerships and investments by industry, government and education has created electronic delivery systems that now make videoconferencing, distance learning, e-commerce and other productive applications affordable and available to large and small organizations, and to society as a whole.

This motivating videoconference will give a report on the state-of-the-art of global communications technology and infrastructure. The Abilene project (Internet II), giga POPs, advanced satellites and other developments will be expanding our communications delivery capability to previously unimaginable levels, and applications will multiply. The invited speakers will present an update of these developments and the major delivery systems, stressing their complex but not complicated nature. Productive applications will continue to require the use of traditional media (print, telephone, etc.), mixed with the new technologies. This will make systems planning, instructional design, management and other “integrating” functions the real difference between successful initiatives and costly failures of new-generation communications technology.

DAI 105: Foresight and Adaptation for Competitive Success: The Power of Highly Human Skills
There is no question that an uncertain world requires anticipation and highly human skills for survival, growth and achievement. These include basic thinking skills, hypothesizing, creativity and imagination, decision-making, planning, social skills, and responsibility among others, in a new globalized reality of networked communication and adaptation.

Those individuals, organizations and communities that tend to rely solely on information and telecom technologies to perform their key know-how or knowledge work will find themselves reacting rather than adapting and managing the risks of our highly volatile global environment. In this context, foresight and visioning will be increasingly crucial for competitive success.

This exciting videoconference will review the strategies for developing a highly human networked organization and workforce, the communication protocols that will evolve with the competition of maturing artificial intelligence and technology systems, and the considerations for leveraging high human skills for sustainability and productive success in our uncertain world. The exceptional invited speaker, one of the most prolific contributors to the communication literature in recent years, will present views and recommendations on the topic based on his ample research and practical experience around the world.

DAI 106: E-Commerce and Services
The “dot com” approach to business, education and government is exploding. Increasingly individuals would rather spend an hour exploring cyberspace than watching an overhyped television entertainment program. This is a direct threat to the current order of mass marketers who rely mostly on television and print media for their image, marketing and selling campaigns. The Internet is not just another medium: it is a paradigm shift in how businesses conduct commerce and how they manage themselves and their relationships with their suppliers and business partners. For example, between business and individuals we see expanding on-line shopping malls and store fronts, as well as on-line commerce transactions such as stock trading; from business to business we have virtual “Extranets” of enterprises with common interests and electronic data interchange between suppliers and partners; and from business to remote offices we have the growth of virtual private networks “Intranets”. Similarly, educational and public services provided electronically are increasingly commonplace.

This strategic videoconference will discuss the basic characteristics of E-Commerce and related services, its role as a creator of new value and propellant for growth, its potential, challenges and risks. The invited speakers will discuss applications in private enterprise, education and government, particularly the new image-making and marketing strategies allowed by the e-media, and the potential for governments to communicate fast and efficiently with its citizens.

DAI 107: Creativity and Vision
The uncertainties of a new millennium and a globalized environment place creativity at the heart of any successful effort to visualize our future. Creativity in practice requires the application of a broad systemic approach to assess possible and preferred outcomes and the mastery of an intuition process to maximize foresight.

This innovative videoconference will review the systems approach as applied to visioning and the hows of an intuition program at different levels of an organization. The invited speakers will provide practical examples of strategic visioning projects, grading their level of creativity and resulting effectiveness.

DAI 108: Languages and Multi-Cultural Communication in the New Economy: Trends and Implications for Productive Success
It is estimated that by the year 2030 more than one third of the 6,000 or so languages spoken in the world will have disappeared, and roughly half or 3,000 endangered languages will no longer be spoken by children then. Many new business, technical, social and artistic “languages” or knowledge systems will be taught from birth. A world dominated by English and Chinese will continue to evolve, although multilingualism will prevent the languages falling into disuse from becoming irrelevant. Multi-cultural communication will become a global competency crucial for productive success.

This exciting videoconference will review the crucial role and value of mastering a leading global language like English or Chinese, the development of automatic language translation systems, and the evolution of multicultural communication in lieu of the technology-based networked environments that we all face today. The exceptional invited speaker, one of the most prolific contributors to the communication literature in recent years, will present views and recommendations on the topic based on his ample research and practical experience around the world. He will review trends of language usage around the world, and their implications for individuals and organizations in business, education, government and civil society.

DAI 109: Optimal Resource Allocation for Total Quality and Client Service
The TQM movement in recent years has certainly generated an almost global excitement for continuous improvement and client service in all competitive sectors of business, education and government. The enormous volume of literature on the subject has often inundated our desks and conference rooms, emphasizing ISO standards and procedures, managerial and delivery of service strategies, organizational and training approached, and, in general, “client-oriented” initiatives for long-term competitive success. The question today and in the future, however, is no longer whether we need all this or not, but rather, how can we afford it?

This videoconference will address the problem of resource allocation for maximizing quality and client service, that is, it will analyze the mix of strategic assets and programmed investments that the new competitive organization must assign for TQM and client satisfaction in order to reach or maintain world-class status. The invited speaker will discuss the difference between sales-oriented and client-oriented, the need to create “barriers to exit” among customers, and the growing strategic importance of relationship-marketing and networks.

DAI 110: Forum Participation
The Forum is an electronic board that facilitates the interaction via written dialogue with other students of this course, creating a community of shared learning. In this segment you are required to add to the Forum of this course one or more constructive reflections (criticisms are not allowed) in response to a message posted by another student or as a new message posted by you.

DAI 111: Competency Exam
The student must take and approve this test in order to advance to the Action Plan

DAI 112: Action Plan
Develop and report a DAI action plan per given instructions

DAI 113: Practical Project Report
Report on the experience and results of a practical (real) Distance Activity Instruction (DAI) initiative or project per given instructions. If a Credit grade is obtained, the student is recommended to obtain the DAI global competency certification