M.S. Communication and Technology (MSCT)
This Master of Science program is designed to develop competent professional leaders of communication and technology within education, business, government and civil society (social, political and other non-governmental organizations), capable of succeeding anywhere in the world. Its interdisciplinary academic curriculum was developed based on the premise that students enrolled will have diverse academic and professional backrounds. The central theme of the program, interactive distance and networked communication, is presented through a unique conceptual framework called DA (Distance Activity) Coordination, Instruction and Consulting, as a Global Competency. Specific instructional areas include globalization and technology, telecommunications and collaboration networks, virtual teams, communication cultures and environments, global competitiviness, managerial strategies and decision-making.
Satellites, digital telephony and the Internet are changing the way we live and work. Decision-makers at all levels must now acquire competence in coordinating and developing the interactive technology-based distance communication and networked collaboration systems needed today by our organizations, communities, countries and global society to become more productive and safe.
MSCT 501: Globalization and the New Technology.
The process of globalization is presented as a series of economic, technological, social and political phenomena affecting society worldwide. The explosion of telecommunications and information technologies is described and analyzed in the context of an increasingly interconnected global society or “village” with emphasis on the traditional communications media and professional activity.
MSCT 502: Distance Activity Management
This course presents the growing phenomena of distance activity and networked collaboration within organizations in education, business, government and civil society, with emphasis on the human competencies required to perform more effectively at a distance with optimal use of available technologies. Promotion, technology management, administration and logistic tasks involved in distance activity are presented and discussed.
MSCT 503: Training and Development of Distance Activity Professionals
This course presents the human and functional competencies required to train and develop professionals of distance activity and networked collaboration in any organization or community of interest, including train-of-trainer skills and human/emotional skills to communicate and convince others of the many benefits of this growing collaborative modality ideally suited for “networked” organizations.
MSCT 504: Planning and Development of Distance Activity Collaboration Networks
This course presents the human and technical knowledge and abilities needed to plan, develop and implement distance activity infrastructure and collaborative systems in organizations within education, business, government and civil society. The sequential use of technologies to optimize networked collaboration will be presented, along with the systems planning and development strategies to maximize benefits, costs and outcomes.
MSCT 505: Strategic Vision
This course presents the concept and process of visioning within organizations and communities of interest in the context of the New Economy and the globalized environment we face today. Strategies and methods for implementing strategic visioning programs are presented and compared, including the use of intuition and multicultural interpretations of risks and scenario analysis. Visioning for communications professionals as related to technology development and usage will be discussed and analyzed.
MSCT 506: Telecommunications and the Global Electronic Highway I
Currently available telecommunications technologies and applications are presented and discussed for education, business, government and civil society. Satellite, microwave, digital telephony and Internet technologies are analyzed in terms of strengths and weaknesses. Concepts of modality, media and technology in the context of interactive communication processes are defined and discussed, emphasizing the “global electronic highway” evolving worldwide today.
MSCT 507: Telecommunications and the Global Electronic Highway II
The telecommunications industry is analyzed in historical perspective and in the context of the globalized environment facing education, business and government today. Technology management and evaluation criteria and models are presented, virtual team applications are analyzed and studied, and modalities of multi-technological collaboration discussed.
MSCT 508: Risk Management and Conflict Resolution
The concept and methodology of business continuity and risk management is presented in this course, with special emphasis or the factors involved in technology-based communications systems. Strategies for managing and resolving conflict are also described and analyzed, including alternative dispute resolution techniques (arbitration, mediation, conciliation) and commercial diplomacy.
MSCT 509: Knowledge Management and Intellectual Property
This course presents the concepts and techniques of knowledge management within organizations and communities of interest, including risks, protection and cost factors, with emphasis on technology-based systems. The topic of intellectual property is discussed (including patents, copyrights and trademarks) in the context of our globalized educations, business and government environment, addressing ethical and political issues such as in Internet-based or “e” commerce.
MSCT 510: Human and Emotional Competence for Networked Organizations
This course discusses the human and emotional skills and attitudes needed for competent performance within virtual teams and networked organizations, in the context of “ETK” (emotional, technology, knowledge) competence and the environment of constant change and innovation increasingly seen throughout the world. The value of “emotional” competency is analyzed in decision-making and leadership roles, as well as the need for multi-cultural sensibility in all professional endeavors.
MSCT 511: Quality and Productivity
This course presents the relationship between quality and productivity in the context of interactive communication processes and technology-based collaboration. Customer relationship-building is discussed within the increasingly competitive productive environment of education, business and government, as well as benchmarking strategies and processes.
MSCT 512: Client Service and Global Competitiveness
This broad concept of client service is presented in relation to our global competitiveness and productive success. The impact of effective communications systems within organizations and between organizations and clients is discussed and analyzed. The concept and strategies of “organizations synchronization” are proposed as a new generation approach to client retention and increased productivity.
MSCT 513: Directed Research I
During this course the student first takes the DAC global competency exam requiring a minimum passing score of 80%. The student’s next task is to report on a practicum project of Distance Activity Coordination. This must be a real project that shows results of implementation. The student then develops and submits a Directed Research proposal that illustrates an understanding of the topics presented in courses 501 through 512. The student receives feedback, recommendations for implementation, and a course grade.
MSCT 514: Directed Research II
During this course the student implements a pre-approved proposal of Directed Research documenting experiences and results. The student receives guidelines for evaluating results and outcomes, as well as a course grade.
MSCT 515: Directed Research III
During this course the student evaluates the Directed Research proposal, results and outcomes, explaining the criteria for evaluation, assessment methods and final conclusions. The student receives approval or rejection of the report, a course grade and if satisfactory, recommendation for candidacy to obtain the Master of Science Degree in Communication and Technology.